• Emergency Department crowding: why do patients walk-in?Peer reviewedOpen access 

      2019, SERVOTTE, Jean-Christophe; Brasseur, E.; Gilbert, A.; Donneau, A.-F.; Ghuysen, A.; D'Orio, V., HENALLUX
      Article scientifique
      Objectives: For years, general practitioners (GP) shortage and patients’ increasing demand for acute care have been associated with Emergency Department (ED) crowding. Indeed, EDs admissions for non-emergency care seem to constantly increase. Surprisingly, the rationale for patients own decision to directly reach EDs over primary care have been poorly investigated to date. Methods: We conducted a ...
    • Immersion in an emergency department triage center during the Covid-19 outbreak: first report of the Liège University hospital experiencePeer reviewedOpen access 

      2020, SERVOTTE, Jean-Christophe; Gilbert, A.; Brasseur, E.; Petit, M.; Donneau, A.-F.; Diep, A.-N.; Hetzel Campbell, S.; Piazza, J.; Ancion, A.; Gensburger, M.; D'Orio, V.; Ghuysen, A., HENALLUX
      Article scientifique
      Objectives: Since the beginning of the novel coronavirus outbreak, different strategies have been explored to stem the spread of the disease and appropriately manage patient flow. Triage, an effective solution proposed in disaster medicine, also works well to manage Emergency Department (ED) flow. The aim of this study was to describe the role of an ED Triage Center for patients with suspected ...
    • SALOMON, un modèle coopératif entre la première et la seconde ligne de soins pour les appels d'urgence nocturnesPeer reviewedOpen access 

      2020, SERVOTTE, Jean-Christophe; Brasseur, E.; Gilbert, A.; Ghuysen, A., HENALLUX
      Article scientifique
      L’objectif de notre étude est d’apporter une réponse originale à la problématique de la permanence médicale de première ligne liée au vieillissement médical et à la charge de travail croissante. Nous proposons, à cet effet, la mise en place d’une interface de régulation des appels en période critique (nuit profonde) au moyen d’un outil algorithmique original dénommé SALOMON («Système Algorithmique ...
    • Triage for out-of-hours primary care calls: a reliability study of a new French-language algorithm, the SALOMON rulePeer reviewedOpen access 

      2019, SERVOTTE, Jean-Christophe; Brasseur, E.; Donneau, A.-F.; Stipulante, S.; d'Orio, V.; Ghuysen, V., HENALLUX
      Article scientifique
      Triage systems for out-of-hours primary care physician (PCP) calls have been implemented empirically but no triage algorithm has been validated to date. A triage algorithm named SALOMON (Systeme Algorithmique Liegeois d’Orientation pour la Medecine Omnipraticienne Nocturne) was developed to guide triage nurses. This study assessed the performance of the algorithm using simulated PCP calls. Methods: ...