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Breaking bad news in the emergency department: A randomized controlled study of a short training course
2017, SERVOTTE, Jean-Christophe; BRAGARD, Isabelle; Van Cauwenberge, I.; Donneau, A.-F.; Etienne, A.-M.; Guillaume, M.; Ghuysen, A., HENALLUXActe de conférence ou de colloqueFor years, the impact of the delivery of bad news on patients andrelatives, as well as physicians’stress has been a major concern.Based on studies claiming the efficacy of training courses to helpphysicians delivering such news, several protocols, such as SPIKEShave emerged. However, training to such protocol might be time-consuming and impede their use in acute care settings. This randomizedcontrolled ... -
Efficacy of a Short Role-Play Training on Breaking Bad News in the Emergency Department
2019, SERVOTTE, Jean-Christophe; BRAGARD, Isabelle; Szyld, D.; Van Ngoc, P.; Scholtes, B.; Van Cauwenberge, I.; Donneau, A.-F.; Dardenne, N.; Goosse, M.; Pilote, B.; Guillaume, M.; Ghuysen, A., HENALLUXArticle scientifiqueBreaking bad news (BBN) in the emergency department (ED) represents a challenging and stressful situation for physicians. Many medical students and residents feel stressed and uncomfortable with such situations because of insufficient training. Our randomized controlled study aimed to assess the efficacy of a four-hour BBN simulation-based training on perceived selfefficacy, the BBN process, and ... -
Emergency Department crowding: why do patients walk-in?
2019, SERVOTTE, Jean-Christophe; Brasseur, E.; Gilbert, A.; Donneau, A.-F.; Ghuysen, A.; D'Orio, V., HENALLUXArticle scientifiqueObjectives: For years, general practitioners (GP) shortage and patients’ increasing demand for acute care have been associated with Emergency Department (ED) crowding. Indeed, EDs admissions for non-emergency care seem to constantly increase. Surprisingly, the rationale for patients own decision to directly reach EDs over primary care have been poorly investigated to date. Methods: We conducted a ... -
Immersion in an emergency department triage center during the Covid-19 outbreak: first report of the Liège University hospital experience
2020, SERVOTTE, Jean-Christophe; Gilbert, A.; Brasseur, E.; Petit, M.; Donneau, A.-F.; Diep, A.-N.; Hetzel Campbell, S.; Piazza, J.; Ancion, A.; Gensburger, M.; D'Orio, V.; Ghuysen, A., HENALLUXArticle scientifiqueObjectives: Since the beginning of the novel coronavirus outbreak, different strategies have been explored to stem the spread of the disease and appropriately manage patient flow. Triage, an effective solution proposed in disaster medicine, also works well to manage Emergency Department (ED) flow. The aim of this study was to describe the role of an ED Triage Center for patients with suspected ... -
Triage for out-of-hours primary care calls: a reliability study of a new French-language algorithm, the SALOMON rule
2019, SERVOTTE, Jean-Christophe; Brasseur, E.; Donneau, A.-F.; Stipulante, S.; d'Orio, V.; Ghuysen, V., HENALLUXArticle scientifiqueTriage systems for out-of-hours primary care physician (PCP) calls have been implemented empirically but no triage algorithm has been validated to date. A triage algorithm named SALOMON (Systeme Algorithmique Liegeois d’Orientation pour la Medecine Omnipraticienne Nocturne) was developed to guide triage nurses. This study assessed the performance of the algorithm using simulated PCP calls. Methods: ... -
Validation of a French-language version of TeamSTEPPS® T-TPQ and T-TAQ questionnaires
2022, Nguyet Diep, Anh; Paquay, Méryl; SERVOTTE, Jean-Christophe; Dardenne, N.; Istas, L.; Van Ngoc, P.; Charlier, M.; Ghuysen, A.; Donneau, A.-F., HENALLUXArticle scientifiqueTeamwork training and evaluation are essential to enhance safety and quality of care. The lack of the psychometric testing of the TeamSTEPPS® Teamwork Attitudes Questionnaire (T-TAQ) and Teamwork Perceptions Questionnaire (T-TPQ) across different language and cultural settings has questioned their widespread use because such attitudes and perceptions are highly subjective and context-bound. The ...