• Breaking bad news in the emergency department: A randomized controlled study of a short training coursePeer reviewedOpen access 

      2017, SERVOTTE, Jean-Christophe; BRAGARD, Isabelle; Van Cauwenberge, I.; Donneau, A.-F.; Etienne, A.-M.; Guillaume, M.; Ghuysen, A., HENALLUX
      Acte de conférence ou de colloque
      For years, the impact of the delivery of bad news on patients andrelatives, as well as physicians’stress has been a major concern.Based on studies claiming the efficacy of training courses to helpphysicians delivering such news, several protocols, such as SPIKEShave emerged. However, training to such protocol might be time-consuming and impede their use in acute care settings. This randomizedcontrolled ...
    • Immersion in an emergency department triage center during the Covid-19 outbreak: first report of the Liège University hospital experiencePeer reviewedOpen access 

      2020, SERVOTTE, Jean-Christophe; Gilbert, A.; Brasseur, E.; Petit, M.; Donneau, A.-F.; Diep, A.-N.; Hetzel Campbell, S.; Piazza, J.; Ancion, A.; Gensburger, M.; D'Orio, V.; Ghuysen, A., HENALLUX
      Article scientifique
      Objectives: Since the beginning of the novel coronavirus outbreak, different strategies have been explored to stem the spread of the disease and appropriately manage patient flow. Triage, an effective solution proposed in disaster medicine, also works well to manage Emergency Department (ED) flow. The aim of this study was to describe the role of an ED Triage Center for patients with suspected ...
    • Patient education in the emergency department: take advantage of the teachable momentPeer reviewedOpen access 

      2020, SERVOTTE, Jean-Christophe; Pétré, B.; Margat, A.; Guillaume, M.; Gagnayre, R.; Ghuysen, A., HENALLUX
      Article scientifique
      Several recent works have highlighted hospital discharge as a good opportunity to deliver patient education (PE). Despite its constraints (overcrowding and unpredictable workload, in particular), the emergency department (ED) should be viewed as an opportune place for improving patient satisfaction and adherence to recommendations, and thus for preventing complications and early readmission, suggesting ...