• Breaking bad news in the emergency department: A randomized controlled study of a short training coursePeer reviewedOpen access 

      2017, SERVOTTE, Jean-Christophe; BRAGARD, Isabelle; Van Cauwenberge, I.; Donneau, A.-F.; Etienne, A.-M.; Guillaume, M.; Ghuysen, A., HENALLUX
      Acte de conférence ou de colloque
      For years, the impact of the delivery of bad news on patients andrelatives, as well as physicians’stress has been a major concern.Based on studies claiming the efficacy of training courses to helpphysicians delivering such news, several protocols, such as SPIKEShave emerged. However, training to such protocol might be time-consuming and impede their use in acute care settings. This randomizedcontrolled ...
    • CEdRIC: Strategy for Patient Education During COVID-19 TriagePeer reviewedOpen access 

      2020, SERVOTTE, Jean-Christophe; Pétré, B.; Ghuysen, A.; Piazza, J.; Margat, A.; Gagnayre, R.; Leclercq, D., HENALLUX
      Article scientifique
      The current coronavirus disease 2019 (COVID-19) pandemic is forcing healthcare systems around the word to organise care differently than before. Prompt detection and effective triage and isolation of potentially infected and infectious patients are essential to preventing unnecessary community exposure. Since there are as yet no medications to treat or vaccines to prevent COVID-19, prevention focuses ...
    • “Debriefing and Organizational Lessons Learned” (DOLL): A Qualitative Study to Develop a Classification Framework for Reporting Clinical Debriefing ResultsPeer reviewedOpen access 

      2022, PAQUAY, M; Dubois, N.; Diep, A.-N.; Graas, G.; Sassel, T.; Piazza, J.; SERVOTTE, Jean-Christophe; Ghuysen, A., HENALLUX
      Article scientifique
      The COVID-19 crisis has radically affected our healthcare institutions. Debriefings in clinical settings provide a time for the clinicians to reflect on the successes (pluses) and difficulties (deltas) encountered. Debriefings tend to be well-received if included in the broader management of the unit. The goal of this study was to develop a framework to categorize these debriefings and to assess its ...
    • Development and implementation of an end-of-shift clinical debriefing method for emergency departments during COVID-19Peer reviewedOpen access 

      2020, SERVOTTE, Jean-Christophe; Bram Welch-Horan, T.; Mullan4, P.; Piazza, J.; Ghuysen, A.; Szyld, D., HENALLUX
      Article scientifique
      Background: Multiple guidelines recommend debriefing after clinical events in the emergency department (ED) to improve performance, but their implementation has been limited. We aimed to start a clinical debriefing program to identify opportunities to address teamwork and patient safety during the COVID-19 pandemic. Methods: We reviewed existing literature on best-practice guidelines to answer ...
    • Efficacy of a Short Role-Play Training on Breaking Bad News in the Emergency DepartmentPeer reviewedOpen access 

      2019, SERVOTTE, Jean-Christophe; BRAGARD, Isabelle; Szyld, D.; Van Ngoc, P.; Scholtes, B.; Van Cauwenberge, I.; Donneau, A.-F.; Dardenne, N.; Goosse, M.; Pilote, B.; Guillaume, M.; Ghuysen, A., HENALLUX
      Article scientifique
      Breaking bad news (BBN) in the emergency department (ED) represents a challenging and stressful situation for physicians. Many medical students and residents feel stressed and uncomfortable with such situations because of insufficient training. Our randomized controlled study aimed to assess the efficacy of a four-hour BBN simulation-based training on perceived selfefficacy, the BBN process, and ...
    • Emergency Department crowding: why do patients walk-in?Peer reviewedOpen access 

      2019, SERVOTTE, Jean-Christophe; Brasseur, E.; Gilbert, A.; Donneau, A.-F.; Ghuysen, A.; D'Orio, V., HENALLUX
      Article scientifique
      Objectives: For years, general practitioners (GP) shortage and patients’ increasing demand for acute care have been associated with Emergency Department (ED) crowding. Indeed, EDs admissions for non-emergency care seem to constantly increase. Surprisingly, the rationale for patients own decision to directly reach EDs over primary care have been poorly investigated to date. Methods: We conducted a ...
    • Immersion in an emergency department triage center during the Covid-19 outbreak: first report of the Liège University hospital experiencePeer reviewedOpen access 

      2020, SERVOTTE, Jean-Christophe; Gilbert, A.; Brasseur, E.; Petit, M.; Donneau, A.-F.; Diep, A.-N.; Hetzel Campbell, S.; Piazza, J.; Ancion, A.; Gensburger, M.; D'Orio, V.; Ghuysen, A., HENALLUX
      Article scientifique
      Objectives: Since the beginning of the novel coronavirus outbreak, different strategies have been explored to stem the spread of the disease and appropriately manage patient flow. Triage, an effective solution proposed in disaster medicine, also works well to manage Emergency Department (ED) flow. The aim of this study was to describe the role of an ED Triage Center for patients with suspected ...
    • Patient education in the emergency department: take advantage of the teachable momentPeer reviewedOpen access 

      2020, SERVOTTE, Jean-Christophe; Pétré, B.; Margat, A.; Guillaume, M.; Gagnayre, R.; Ghuysen, A., HENALLUX
      Article scientifique
      Several recent works have highlighted hospital discharge as a good opportunity to deliver patient education (PE). Despite its constraints (overcrowding and unpredictable workload, in particular), the emergency department (ED) should be viewed as an opportune place for improving patient satisfaction and adherence to recommendations, and thus for preventing complications and early readmission, suggesting ...
    • Réflexivité et débriefing en simulation : présentation d’un dispositif pédagogiquePeer reviewedOpen access 

      2018, SERVOTTE, Jean-Christophe; BRAGARD, Isabelle; Guillaume, M.; Ghuysen, A., HENALLUX
      Article scientifique
      La publication, en 1999, du rapport de l’institut américain de médecine (Institute Of Medicine, IOM) intitulé To Err Is Human a donné naissance au mouvement de sécurité du patient (Safety Patient Movment) (Chaboyer et al., 2013). L’observation d’évènements indésirables dans 2.9 à 3.7 % des hospitalisations, conduisant au décès dans 6.6 à 13.6 % des cas, soit une mortalité supérieure aux accidents ...
    • SALOMON, un modèle coopératif entre la première et la seconde ligne de soins pour les appels d'urgence nocturnesPeer reviewedOpen access 

      2020, SERVOTTE, Jean-Christophe; Brasseur, E.; Gilbert, A.; Ghuysen, A., HENALLUX
      Article scientifique
      L’objectif de notre étude est d’apporter une réponse originale à la problématique de la permanence médicale de première ligne liée au vieillissement médical et à la charge de travail croissante. Nous proposons, à cet effet, la mise en place d’une interface de régulation des appels en période critique (nuit profonde) au moyen d’un outil algorithmique original dénommé SALOMON («Système Algorithmique ...
    • Validation of a French-language version of TeamSTEPPS® T-TPQ and T-TAQ questionnairesPeer reviewedOpen access 

      2022, Nguyet Diep, Anh; Paquay, Méryl; SERVOTTE, Jean-Christophe; Dardenne, N.; Istas, L.; Van Ngoc, P.; Charlier, M.; Ghuysen, A.; Donneau, A.-F., HENALLUX
      Article scientifique
      Teamwork training and evaluation are essential to enhance safety and quality of care. The lack of the psychometric testing of the TeamSTEPPS® Teamwork Attitudes Questionnaire (T-TAQ) and Teamwork Perceptions Questionnaire (T-TPQ) across different language and cultural settings has questioned their widespread use because such attitudes and perceptions are highly subjective and context-bound. The ...
    • A virtual patient to improve doctor-patient communication : reality or fiction ?Peer reviewedOpen access 

      2018, SERVOTTE, Jean-Christophe; BRAGARD, Isabelle; Guillaume, M.; Ghuysen, A., HENALLUX
      Article scientifique
      The transformations of the health system and the preferences of the patients themselves have led healthcare professionals to rethink the place and role of the patient in the healthcare system, putting the caregivercare relationship and communication at the heart of public health issues. The literature shows that empathic communication is associated with better adherence to treatment, better patient ...
    • Virtual Reality Experience: Immersion, Sense of Presence, and CybersicknessPeer reviewedOpen access 

      2020, SERVOTTE, Jean-Christophe; Goosse, M.; Hetzel Campbell, S.; Dardenne, N.; Pilote, B.; Simoneau, I.-L.; Guillaume, M.; BRAGARD, Isabelle; Ghuysen, A., HENALLUX
      Article scientifique
      Introduction Virtual reality (VR) is a recent topic in healthcare education. Little is known about the factors affecting the immersion and the sense of presence in VR. This study aimed to understand the elements that influence the sense of presence among undergraduate healthcare students and postgraduate (PG). Methods Undergraduate healthcare students (n = 42) and PG (n = 19) were immersed in a mass ...
    • When Simulation Should and Should Not Be in the CurriculumPeer reviewedOpen access 

      2019, SERVOTTE, Jean-Christophe; Ghuysen, A.; BRAGARD, Isabelle, HENALLUX
      Livre/Ouvrage ou monographie
      This chapter begins with a description of the several simulation modalities that exist from written simulation to immersive simulation. These modalities are put in parallel with Miller’s pyramid of clinical competence in medical education. Besides training, the relevance of simulation in research is also exposed. Afterward, the heart of the chapter suggests some steps to implement simulation in a ...